Implement an account-based fare collection and ticketing system with payment services and ticketing delivered both online and on mobile.
We collect the information that you provide to us through this website. We also collect information relating to the options you select on the website. We will also collect information relating to your use of the services provided, to enable us to provide the service and to enable us to determine which promotions and services will be most interesting to you.
Your information will be used for the following purposes: to enable you to use your online account and the website; so that we can process your requests for assistance or information in connection with the service; so that we can conduct research about your experience of Bus Services operated by Abellio Surrey and connected digital services; and finally, to support any other intended purpose stated at the time at which your information is collected, subject to any preferences which you may have indicated. By registering for an account you are also consenting to Abellio Surrey using your information to contact you with online promotional offers, competitions and to receive news and other updates from Abellio Surrey and it's commercial partners.
We can contact you by email, mobile phone text message (SMS) or post and we will not pass your contact details to any other company for marketing purposes.
If you no longer wish to receive emails from the service, details of how to unsubscribe from emails will be included with each email we send you. You can email us at firstname.lastname@example.org to change your contact preferences. Please be aware that there may be times when it is necessary for us to contact you even if you have opted out of receiving other communications from us, such as for administrative or operational reasons.
From time to time we may need to disclose your information to market research companies to carry out market research about our service on our behalf; to potential purchasers of or investors in the service and to third party data processing service providers who process your information on our behalf in accordance with our instructions, to enable us to provide, and for administrative and operational purposes connected with our provision of, the service; we will only ever do so as permitted by and in accordance with applicable data protection law. By registering for a online account you acknowledge and accept that we may need to disclose your information in those limited circumstances and for the purposes described.
If you use other links on our website that lead to external websites we will no longer have control over the way in which any information is collected from you through those websites. Other websites may handle your information in a different way and should have their own privacy policies.
If at any time you wish to know what information we hold about you, please contact Rise Digital Media at:91 Brick Lane,
Telephone: 0870 4239975
If necessary you can ask us to rectify or complete any inaccurate or incomplete personal information which we hold about you.